All appointments require a 50% deposit at the time of booking.
We understand that life happens. If you need to cancel or reschedule an appointment, we ask that you please do so at least 24-hours before your scheduled appointment. Appointments that are canceled within the 24-hour window will lose their deposit to compensate the service provider for the lost commission.
Clients who do not show up for their appointment without a call to the salon to cancel will be considered a NO SHOW and will lose their deposit to compensate the service provider for the lost commission.
Clients who are more than 15 minutes late for their appointment may be asked to reschedule. We try our best to run on time and begin appointments when they are scheduled, and we appreciate the same from our clients. If you are having trouble finding the salon, please call or text us at 385-202-5869. Cancellations due to a COVID-19 diagnosis or exposure, or related health issue will not be charged. Your honesty in this matter is greatly appreciated.
In order to minimize the risk of spread of COVID-19 or any other communicable diseases, we ask that you please come to your appointment alone and refrain from bringing guests.
For the safety and enjoyment of all guests, we ask that you please arrange any necessary child care accommodations and refrain from bringing any children with you to your appointment. Guests may be asked to reschedule if child care cannot be found.
The skilled technicians at Bespoke Beauty are trained and licensed professionals. No inappropriate language or behavior will be tolerated at the salon at any time. Guests who violate this policy will be asked to pay for their service and leave immediately.